Payers
Drive engagement where you need it
Our consulting teams work with national, regional, and integrated payers to create behavioral-based solutions that drive engagement and maximize impact to help achieve your strategic goals
Quality Measures
Strong quality measures are essential to both your business and your members’ health. We deliver results, whether it’s improving your Star ratings through HEDIS gap closures or CAHPS and HOS surveys.
Disease & Case Management
Engaging members with chronic conditions or serious health needs is hard. We know how to get hesitant members to say yes to join and to make the lifestyle changes needed to be healthy.
Digital Tool Usage
As healthcare becomes more digital, we understand the difficulties of getting members to use offerings like apps and portals. We focus on both technology adoption and ongoing utilization of your solutions.
Provider Engagement
You need providers to improve outcomes, lower costs, and deliver a great experience to your members. We’re the experts at designing tools and incentives to drive the behavior changes you need.
Care Steerage
You want members to use the most appropriate care setting for their needs, whether that’s their PCP, urgent care, the ER, or telehealth. We develop strategies and tools to empower members to make the right decision.
Case Studies:
Doubling diabetes program enrollment by meeting members where they are
Motivating and empowering providers to improve CAHPS and HOS scores