Driving adherence to COVID safety protocols

The challenge

Our client, a leading craft brewer, needed to safely maintain production during the pandemic. They had introduced extensive safety measures and financial incentives for employees, but many were still not being adherent and co-workers felt uneasy being onsite.

Our approach

Behavioral strategy

Ensuring employee safety and appropriate attendance is critical to an organization’s success.  Our behavioral strategy made safety protocols impossible to forget and introduced social incentives to ensure employees feel appreciated now and beyond.

Actionable solutions

To raise awareness of safety steps introduced and to drive needed behaviors, our evidence-based solutions included: 

  • Internal marketing framing to position protocols as strict norm

  • Communications campaign with heuristics and identity framing to make necessary behaviors impossible to forget, with a focus on high-risk areas inside and outside the facility

  • Turnkey tools, including wearables, to create personal ownership of safety actions

  • Social incentives to make employees feel appreciated while also supporting the local community

Increasing employee wellness program engagement

The challenge

Our client, a Fortune 50 media company, offered many different wellness benefits, yet participation rates were lower than desired.

Our approach

Behavioral strategy

Active and sustained employee engagement in wellness programs is important to the organization’s strategy including maintaining the position as an employer of choice. Our behavioral strategy focused on prioritizing offerings to not overwhelm employees, as well as a redesign of the incentive program to increase the visibility, saliency, and impact of the dollars spent.

Actionable solutions

Curated list of behaviors to incentivize based on program goals and success metrics

  • Incentive program design with prioritized programs for focus

  • Dollar values tied to reward, subsidy, and reimbursement incentives

  • Strategic communications framing to create awareness and drive activity with the program